Secteur Banking & Financial Services Eurogroup Consulting
Since the economic crisis began, the standard response has been to underline the ‘major changes’ facing the banking and financial services sector. Yet a new environment is emerging.
Mainly because of regulation, financial reports of banks have changed radically over the last few years with a reduction in the share of results generated by Corporate and Investment Banking (CIB), a growing proportion of own funds and liquid assets to satisfy the rules of Basel III, and consolidation of the staff-resource coefficient. The operational effects of these changes involve the faster collection of deposits, the implementation of new credit policies and the pursuit of greater operational efficacy to improve the operating ratio and maintain financial performance expressed as ROE (return on equity) as far as possible.
Consequently, we better understand the transformations at work, which affect all areas from retail banking to investment banking and private banking, asset management, specialised financial services and bank insurance.
At the same time, clients (individual and corporate) have changed, questioning the type of relationship that has so far prevailed, increasingly using digital technologies and tools, and demanding more to ensure their loyalty. The impacts of these changes affect commercial networks, Front-to-Back processes with an eye to service quality, and the ability to manage channels simultaneously (online banking, branches, etc.). Players in the sector must also ensure the appropriateness of operations in relation to the compliance function, while protecting social equilibriums and radically reviewing their information systems.
So the transformations currently at work are complex and multifaceted. That is why we are keen to provide our clients with clarifications and benchmarks that enable them to determine their priorities and work on the right levers.
L'offre Eurogroup Consulting - Banking & Financial Services Eurogroup Consulting
Steering the transformation of retail-banking business
In retail banking, which faces the challenges of a sustained downward trend in GNP and regulatory constraints that affect profitability, we help you to review your distribution strategy, conduct your major transformation projects and rethink your marketing and sales strategy for all your markets.
Reassessing the positioning of specialised branches
Specialised branches are experiencing major developments: a significant decline in consumer borrowing, radical regulatory changes in the payments sector and powerful competition in insurance and factoring. We help you review your strategic positioning to identify new levers for growth and increase your operational efficiency.
Reinforcing corporate and investment banking
In corporate and investment banking, you have had to deal with the transformation of your lines of business, heightened regulatory constraints in the field of asset management and an increase in the critical size of custodian banking. We offer you the benefits of our skills in governance and steering, the development of added-value offers and guidance in the design of target operational models.